/* LRM operations console: a shared, high-contrast monitoring palette. */
:root{color-scheme:dark;font-family:Inter,'Segoe UI',system-ui,sans-serif;background:#111217;color:#dce0e8;font-size:14px;--green:#ff9830;--line:#30343e;--muted:#9ba4b4;--surface:#181b22;--raised:#20242d}
body{background:#111217;color:#dce0e8}button,input,select,textarea{font-family:inherit}button,a,input,select,textarea{outline-color:#ff9830}a:hover{color:#ffb56b}h1{font-size:26px;font-weight:600;letter-spacing:-.6px}h2{font-size:18px;font-weight:600;letter-spacing:-.2px}.eyebrow{color:#a8b0bf;font-size:10px;letter-spacing:1.5px;margin-bottom:9px}.muted{color:var(--muted)}label{color:#bcc4d2;font-size:12px;margin:16px 0}input,select,textarea{background:#11141a;color:#e3e7ef;border:1px solid #3c4351;border-radius:4px;padding:10px 12px}input::placeholder,textarea::placeholder{color:#828d9e}input:focus,select:focus,textarea:focus{border-color:#ff9830;box-shadow:0 0 0 2px #ff983020}input[type=checkbox]{accent-color:#ff9830}.primary,.secondary{border-radius:4px;padding:10px 15px;font-size:12px;min-height:36px}.primary{background:#ef8b28;color:#15171c;border:1px solid #ffab52;font-weight:700}.primary:hover{background:#ffab52}.secondary{background:#222731;color:#d4dbe7;border:1px solid #424a59}.secondary:hover{background:#303744;border-color:#758297}.sidebar{width:220px;background:#0c0e12;border-right:1px solid #2b3039;padding:25px 12px;color:#a8b1bf;overflow-y:auto}.logo{padding:0 10px;gap:10px}.logo b,.brand-mark{background:#ef8b28;color:#101217;border-radius:5px;font-size:24px}.logo span{font-size:12px;letter-spacing:1.1px}.logo small{color:#8e98a8;font-size:8px}.workspace{background:#161a21;border-color:#2d3440;border-radius:4px;margin:28px 6px 25px;padding:12px;font-size:11px}.workspace span{color:#73bf69}.nav-caption{color:#7f899a;margin-left:14px}.nav{border-radius:4px;padding:11px 13px;margin-bottom:4px;gap:13px;color:#9ba6b8}.nav span{font-size:12px}.nav:hover{background:#1c212b;color:#f3f5f8}.nav.active{background:#28231e;color:#ffad57;box-shadow:inset 3px 0 #ff9830}.nav em{background:#57381d;color:#ffc488;border-radius:3px}.sidebar-bottom{border-color:#2c313b;padding-bottom:4px}.sidebar-bottom small{color:#8e98a8}.avatar{border-radius:5px;background:#293444;color:#adc9ee;width:32px;height:32px;font-size:12px}.sidebar-bottom .avatar{background:#3a2a1c;color:#ffb975}main{margin-left:220px}.topbar{height:57px;background:#15181f;border-color:var(--line);padding:0 28px;color:#929dae;font-size:11px}.topbar strong{color:#e2e7ef}.topbar b{color:#586274}.date{color:#a3adbc}.view{padding:28px;max-width:1800px;margin:auto}.page-heading{margin-bottom:25px;gap:20px}.page-heading .muted{font-size:12px;margin-top:8px}.live-dot{background:#73bf69;box-shadow:0 0 0 4px #73bf6912;width:6px;height:6px}.heading-actions{display:flex;gap:8px;flex-wrap:wrap}.stats{gap:14px;margin-bottom:24px}.stat{background:var(--surface);border-color:var(--line);border-radius:5px;padding:18px 20px;border-top:2px solid #5794f2}.stat:first-child{border-bottom:1px solid var(--line);border-top:2px solid #5794f2}.stat:nth-child(2){border-top-color:#ff9830}.stat:nth-child(3){border-top-color:#b18bdf}.stat:nth-child(4){border-top-color:#73bf69}.stat small{color:#a6b0c0;font-size:11px}.stat strong{font:500 34px 'Cascadia Mono',Consolas,monospace;color:#dce4f2;margin-top:17px;letter-spacing:-1px}.stat i{color:#8494ad;font-size:20px}.stat:nth-child(2) i{color:#ffad57}.stat:nth-child(3) i{color:#b18bdf}.stat:nth-child(4) i{color:#73bf69}.inbox-toolbar{gap:12px;flex-wrap:wrap}.tabs{gap:2px;border-bottom:1px solid #303744;flex-wrap:wrap}.tabs button{color:#9da8b9;border-radius:0;padding:11px 12px;font-size:11px;border-bottom:2px solid transparent}.tabs button:hover{color:#eef1f6;background:#1b2029}.tabs button.selected{background:transparent;border-bottom-color:#ff9830;color:#ffb66e}.filters{flex:1;justify-content:flex-end}.filters input{max-width:270px}.filters input,.filters select{background:#181d26;border-color:#3b4351;border-radius:4px;color:#cbd3e0;min-height:36px}.filters select{max-width:180px}.ticket-table{background:var(--surface);border-color:var(--line);border-radius:5px;overflow-x:auto}.table-head,.ticket-row{grid-template-columns:minmax(240px,2.5fr) minmax(110px,1fr) minmax(100px,.9fr) minmax(85px,.7fr) minmax(105px,1fr) minmax(90px,.8fr);gap:15px;padding:14px 18px;min-width:910px}.table-head{background:#20242d;color:#9eacbf;font-size:9px;font-weight:600;letter-spacing:.8px;border-color:#343c49}.ticket-row{min-height:76px;border-bottom:1px solid #2c323c;border-left:3px solid transparent;font-size:11px}.ticket-row:hover{background:#242b37}.ticket-row[data-priority=urgent]{border-left-color:#f56b71}.ticket-row[data-priority=high]{border-left-color:#ffad57}.ticket-row:last-child{border-bottom:0}.ticket-title strong{font-size:12px;font-weight:600;color:#e0e6ef}.ticket-title p,.ticket-title small{color:#9aa8bb}.ticket-title small{font-family:Consolas,monospace;font-size:10px;color:#8db7ef}.channel-name{color:#9aacc6;font-size:11px}.timestamp{color:#a0aabc;font-size:10px}.badge{font-size:10px;border-radius:3px;padding:4px 7px;background:#283246;color:#a7c8ff;border:1px solid #3d5374}.badge.new{background:#1c3148;color:#8bc5ff;border-color:#34587b}.badge.open{background:#3b2e1e;color:#ffc177;border-color:#6a4c27}.badge.waiting{background:#32263f;color:#d4aff8;border-color:#59416e}.badge.closed{background:#20382b;color:#a3dba2;border-color:#37583c}.badge.intake{background:#173738;color:#80d4d1;border-color:#326469}.priority{font-size:10px;font-weight:600;display:flex;align-items:center;gap:7px;color:#a7b6ce}.priority:before{content:'';width:6px;height:6px;border-radius:50%;background:#82a6d9;flex-shrink:0}.priority.urgent{color:#ff989d}.priority.urgent:before{background:#f56b71}.priority.high{color:#ffc177}.priority.high:before{background:#ffad57}.priority.low{color:#9bd49b}.priority.low:before{background:#73bf69}.list-footer{color:#8693a7;font-size:10px;padding:16px 0}.channel-card,.panel{background:var(--surface);border-color:var(--line);border-radius:5px;padding:22px}.channel-card h2{font-size:16px;color:#e0e5ee}.channel-card p,.channel-card small{color:#a0acbd}.channel-icon{border-radius:5px;background:#293444;color:#9cc4fa}.company-card-heading small,.company-card dt,.company-card-footer>span,.contact-row small,.contact-info,.user-row small{color:#9ca9bb}.company-card-footer,.company-contacts,.contact-row,.category-row,.group-member-list,.user-row{border-color:#303744}.company-grid,.channel-grid{gap:16px}.contact-form,pre{background:#12161e;border:1px solid #303744;border-radius:4px;color:#c6d2e5}.group-member-list{background:#131820;border-radius:4px}.contact-row{font-size:12px;padding:15px 0}.contact-row p{font-size:12px;color:#acb7c8}.company-card dl{font-size:12px}.thread{background:var(--surface);border-color:var(--line);border-radius:5px}.thread-header{background:#20242d;border-color:var(--line);padding:18px}.thread-header p{color:#9eabbd;font-size:11px;line-height:1.6}.conversation-layout{grid-template-columns:minmax(0,1fr) 270px;gap:18px}.messages{min-height:320px;max-height:58vh;padding:22px;gap:20px;background:#141820}.message{max-width:88%}.message .bubble{background:#242c39;color:#dce4f0;border:1px solid #354052;border-radius:4px;font-size:13px;line-height:1.75;padding:13px 16px}.message.out .bubble{background:#1e3440;border:1px solid #365360;border-radius:4px}.message.note .bubble{background:#362d1d;color:#e7d6ac;border:1px dashed #796139}.message small{color:#94a2b7;font-size:10px}.composer{border-color:var(--line);padding:18px}.composer textarea{background:#11151d;border:1px solid #3b4454;border-radius:4px;color:#e1e6ee}.detail-panel h2{font-size:15px}.detail-panel{align-self:start}.detail-panel select{font-size:12px}.back{color:#b4c6e2}.session-box{background:#202b3b!important;color:#bed5f5!important;border:1px solid #3a567b!important;border-radius:4px!important}.session-box p,.session-box small{color:#aebed3!important}dialog{background:#1b1f28;color:#dce3ee;border:1px solid #485161;border-radius:6px;box-shadow:0 24px 100px #0009}dialog::backdrop{background:#04070cb3;backdrop-filter:blur(3px)}.modal-heading button{color:#a3afc1}.error,.failed{color:#ff9397}.secret-note{color:#99a9bd}.empty h2{color:#dce4ef}.empty p,.empty .empty-icon{color:#99a9be}#toast{background:#243c32;border:1px solid #4b7d63;color:#d7f4e2;border-radius:5px}#toast.error{background:#48272c;border-color:#95515b;color:#ffd7da}.login-wrap{background:#11151c}.login-card h1{font-size:36px}.login-card h1 span{color:#9eacbf;font-size:24px}.login-card small{color:#98a7bc}.login-art{background:linear-gradient(145deg,#202735,#111720);border-left:1px solid #343d4b;color:#e5eaf3}.login-art h2{font-size:46px}.login-art p{color:#a9b8cc}.login-art>span{color:#ffb66e}.orb{border-radius:0;transform:rotate(-20deg);background:repeating-linear-gradient(0deg,transparent,transparent 39px,#ff983022 40px),repeating-linear-gradient(90deg,transparent,transparent 39px,#ff983022 40px);border-color:#ff983055;box-shadow:0 0 0 55px #ff983008,0 0 0 110px #ff983004}.art-note{color:#a4b5cc}.art-note i{background:#73bf69}*{scrollbar-width:thin;scrollbar-color:#475367 #171b23}
@media(min-width:1600px){.view{padding:32px 38px}.table-head,.ticket-row{padding:16px 22px}}
@media(max-width:1100px){.sidebar{width:190px}main{margin-left:190px}.view{padding:22px}.topbar{padding:0 22px}.inbox-toolbar{align-items:stretch}.filters{justify-content:flex-start}.conversation-layout{grid-template-columns:minmax(0,1fr) 235px}.stats{gap:10px}.stat{padding:15px}}
@media(max-width:760px){.sidebar{position:static;width:100%;padding:15px;display:flex;flex-direction:row;align-items:center;flex-wrap:wrap;gap:4px;border-bottom:1px solid #343b47}.logo{width:100%;padding:0 4px 12px}.sidebar .workspace,.sidebar .nav-caption,.sidebar-bottom{display:none}.sidebar .nav{width:auto;padding:9px;margin:0;gap:5px;font-size:14px}.sidebar .nav span{font-size:11px}.nav.active{box-shadow:inset 0 -2px #ff9830}.nav em{margin-left:3px}main{margin-left:0}.topbar{padding:0 16px;height:48px}.date{font-size:9px}.view{padding:22px 15px}.page-heading{align-items:flex-start;flex-wrap:wrap;gap:16px}.page-heading h1{font-size:24px}.stats{grid-template-columns:repeat(2,1fr);gap:10px}.stat strong{font-size:30px}.filters{width:100%}.filters input{min-width:0;flex:1;max-width:none}.filters select{max-width:150px}.tabs{width:100%;gap:0}.tabs button{padding:10px;font-size:10px}.channel-grid,.company-grid{grid-template-columns:1fr}.conversation-layout{display:flex;flex-direction:column}.detail-panel{width:100%}.messages{padding:16px;max-height:62vh;min-height:240px}.message{max-width:94%}.composer{padding:14px}.composer-bottom{gap:12px}.table-head,.ticket-row{min-width:900px}.login-wrap{display:block}.login-card{padding:55px 0;max-width:88%;width:390px}.login-art{display:none}.contact-row{flex-wrap:wrap}.category-row{gap:8px}.company-toolbar{flex-wrap:wrap}.company-card dl{grid-template-columns:110px 1fr}}

.work-tools{margin:18px 0;padding-bottom:18px;border-bottom:1px solid var(--line)}.work-tools button{width:100%;margin-top:10px}.work-inputs{display:flex;gap:15px}.work-inputs label{flex:1}.work-history{max-height:180px;overflow:auto;font-size:11px;line-height:1.8;color:var(--muted)}.work-history p{margin-top:10px;overflow-wrap:anywhere}

.report-toolbar{display:flex;align-items:end;flex-wrap:wrap;gap:18px}.report-toolbar label{margin:0;min-width:170px}.report-toolbar button{margin-bottom:0}.report-table-wrap{overflow:auto;margin-top:16px;background:var(--surface);border:1px solid var(--line);border-radius:5px}.report-table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}.report-table th{padding:13px 15px;color:#a7b7cb;font-size:10px;background:#222833;white-space:nowrap}.report-table td{padding:13px 15px;border-bottom:1px solid #343c49;vertical-align:top;line-height:1.65}.report-table td small{display:block;font-size:10px;color:var(--muted);max-width:250px}.report-table .time-value{white-space:nowrap;font-variant-numeric:tabular-nums}.report-table tbody tr:hover{background:#222a37}#report-result .stat strong{font-size:25px}#report-result details summary{color:#ffbc79;cursor:pointer}

.report-toolbar label{flex:1 1 190px;min-width:160px;max-width:350px}.report-toolbar select{min-width:0;max-width:100%}
.messenger-filters{display:flex;gap:12px;margin:24px 0 16px;flex-wrap:wrap}.messenger-filters input{flex:1;min-width:200px}.messenger-filters select{min-width:180px}.messenger-card{display:flex;justify-content:space-between;gap:24px;padding:24px;border:1px solid #343c47;background:#1b2029;border-radius:6px;margin-bottom:14px}.messenger-card h2{font-size:19px;margin:0 0 8px}.messenger-card>div:first-child{min-width:0}.messenger-preview{white-space:pre-wrap;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;color:#b7c3d2}.messenger-actions{display:flex;flex-direction:column;gap:8px;flex-shrink:0}.messenger-history{display:flex;flex-direction:column;gap:12px;max-height:55vh;overflow:auto}.messenger-message{padding:14px;border:1px solid #343c47;border-radius:6px;max-width:90%;background:#1b2029}.messenger-message.out{align-self:flex-end;border-color:#9d641e}.messenger-message p{white-space:pre-wrap;overflow-wrap:anywhere}.messenger-message small{color:#9daabb}@media(max-width:760px){.messenger-card{flex-direction:column;padding:16px}.messenger-actions{flex-direction:row;flex-wrap:wrap}.messenger-actions button{flex:1}.messenger-filters>*{width:100%}}
.messenger-filters select{flex:1;width:auto}.messenger-filters input{flex:2;width:auto}@media(max-width:760px){.messenger-filters select,.messenger-filters input{flex:0 0 100%;width:100%}}

.client-profile-heading{margin-top:24px}.client-profile-identity,.profile-messenger-top{display:flex;align-items:center;gap:20px;min-width:0}.client-profile-avatar{width:88px;height:88px;object-fit:cover;border-radius:16px;flex-shrink:0;border:1px solid #3a4454}.client-profile-avatar.avatar{font-size:32px;display:grid;place-items:center}.profile-tabs{overflow-x:auto;margin-bottom:24px}.profile-tabs button{white-space:nowrap}.profile-fields{display:grid;grid-template-columns:1fr 1fr;gap:0 24px}.profile-main-form{max-width:1000px}.profile-check-controls{display:flex;align-items:end;gap:14px;margin:20px 0}.profile-check-controls select{max-width:500px}.profile-messenger-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin:24px 0}#profile-tab-content>.panel{margin-bottom:20px}.profile-data{display:grid;grid-template-columns:145px minmax(0,1fr);gap:12px;margin:24px 0}.profile-data dt{color:#9faabd}.profile-data dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.profile-ticket{display:flex;flex-direction:column;gap:10px;padding:20px 0;border-bottom:1px solid #343c47;text-align:left;width:100%}.profile-ticket span{font-size:13px;color:#9faabd}#profile-tab-content .panel{min-width:0}#profile-tab-content form{max-width:1000px}@media(max-width:760px){.client-profile-heading{align-items:start;flex-direction:column}.client-profile-identity{align-items:start;gap:14px}.client-profile-identity h1{font-size:24px;overflow-wrap:anywhere}.client-profile-avatar{width:64px;height:64px}.profile-fields,.profile-messenger-grid{grid-template-columns:1fr}.profile-check-controls{align-items:stretch;flex-direction:column}.profile-data{grid-template-columns:1fr;gap:6px}.profile-data dd{margin-bottom:12px}.profile-tabs button{font-size:12px}.profile-messenger-top{align-items:start}}